THINK CONNIE FIRST!
Here are use cases that demonstrate how Connie can benefit health organizations and practices
John Smith, Medical Assistant | Primary Care
John is the medical assistant for a busy primary care provider. He logs in to Connie every day to check for information on patients who are coming in for their appointments. Through Connie, John can access patient information from hospital visits or visits with other providers, as well as lab and radiology results that he may not have in his EMR.
Harry Field, MD | Primary Care
Harry is a physician who needs to check his patients' Narx reports through the Connecticut PMP. He can log in to Connie, check on any clinical data for a patient, and view their Narx report before prescribing controlled substances.
Ms. Johnson, LPN | Skilled Nursing Facility
Nurse Johnson has an elderly patient with a chronic health condition that requires her to visit multiple pharmacies and specialists. The patient suffers from memory loss, so tracking her medications has been increasingly challenging. Nurse Johnson relies on Connie's Medication Management tool to review what has been prescribed for her patient. This best practice has proven incredibly helpful for Nurse Johnson in accurately tracking and managing her patients' medications.
Dr. Miller | Emergency Department
When Dr. Miller sees a patient in the ER who is unable to confirm their current medications either due to their injury or just not able to remember anything other than "a blue pill for my heart", he can look at Connie's Medication Management tool to quickly clarify this information. On the front page, Dr. Miller can view a summary of all recorded medications prescribed in the last 90 days, including dosages and supply. If Dr. Miller needs more information about why the medication was prescribed or who prescribed it, he can click into the record for complete details.
Mary Parker | Orthopedic Clinic
Mary is both a radiology technician and the PACS administrator for an orthopedics ambulatory surgery center in Connecticut. Mary actively uses Connie's Image Share to query patients and download images that were conducted at external facilities as a best practice when chart preparing the day's appointments. This step to Mary's workflow reduces the need for duplicate images, saving the patient both time and money, and also provides the surgeon with more details so they can make more informed decisions.
Jane LePlante | Emergency Department
When a patient is brought in with trauma to the back or head, Jane can view images conducted at an external facility to understand baseline anatomy and assess the impact of the trauma in order to make an appropriate treatment decision. She can launch the images directly from her EMR.
Nancy Williams | Primary Care
Nancy is a care coordinator for a large primary care clinic. In an effort to provide the best possible service to her patients, Nancy uses Connie's Provider Directory when referring patients to a specialist so that she can quickly determine if the receiving provider accepts Medicare. Incorporating this simple and effective step into Nancy's workflow streamlines the process for the patient and helps to promote positive patient outcomes.
Patient Care Team
William Blanchette, MD | Emergency Department
As an emergency department clinician, William often needs to contact a patient’s primary care provider. He relies on the Patient Care Team listed in the patient record to quickly identify and coordinate with the right provider. This helps him to contact their office and ensure seamless care for the patient.
Jesse Carins, MD | Specialist
Before Jesse meets with a patient during a visit, he uses the Snapshot feature to identify any potential issues that he needs to be aware of and discuss with his patient. With just a few clicks, Jesse can view their care team and any healthcare encounters they had in the past year, providing him with a quick orientation before diving into their medical details to prepare for the appointment.
Janet Parker | ED Provider
As an ED provider, by the time families are meeting me, they are likely already in a stressful situation. It feels reassuring to be able to reference a Directive a patient registered when engaging with their family so we can have informed decision making at the moment we need it.
Helen Lee | Mental Health Provider
I am often not aware when my client has an emergency room encounter. Having this information can be particularly critical if my client is experiencing a mental health crisis. Through the Connie Alert, I am notified when they are admitted and can intervene within an ED visit when needed. My patients benefit greatly from having a known and trusted provider aware and involved when they are experiencing a crisis.