Can I Opt Out of Connie?

Yes. You decide if you want Connie to share your health information.  You can opt out of Connie at any time by clicking on the ‘online application’ link below. Once you opt-out, your health information will be deleted from Connie within 5 business days. Once your data is deleted, your provider will not be able to search Connie for your health information. However, some providers will use Connie to send information about their patients to each other directly. This is the same as when providers share information by fax or by mail. 

If a provider searched Connie for your information and put that information into their medical records before you completed your opt-out, that information will remain in that provider’s medical records. 

There are exceptions. Public health reporting, such as the reporting of infectious diseases to public health officials, will still occur through the HIE after you decide to opt out. Also, Controlled Dangerous Substances (CDS) information, as part of the Connecticut Prescription Drug Monitoring Program, will continue to be available through the HIE to licensed providers. 

Also note that Connie does not collect or share substance use disorder data that is protected under 42 CFR Part 2 regardless of whether your other health information is included in Connie and you have not opted out. 

You do not have to fill out this form every year. You only need to complete the form once for yourself and will not have to fill it out for each of your health care providers We will keep this information and your decision in place until you decide to opt back in.  If you are not a resident of Connecticut but see a health care provider here, you should complete the form to opt out.

How Do I Opt Out?

Opting out of Connie is easy. You can do it five ways: 

  • Submit the online form 
  • Give us a call at 1.866.987.5514 
  • Fax us your completed form at 443.817.9587 
  • Email us your form at 
  • Mail us your completed form to:
    Connie, 10 North Main Street, Suite 6 West Hartford, CT 06107 
    Please note, due to COVID-19, any mailed forms may cause a delay in processing.
    *Versión del formulario en Español

More questions about opting out? Visit the FAQ page