SERVICE OVERVIEW

Connie Alerts, Connie’s encounter notification service, provides an easy-to-use interface for clinicians to access a worklist of notifications on patients' healthcare encounters in real-time. Connie matches patient demographic data from the patient panel of participating organizations to admit-discharge-transfer (ADT) messages sent by Connie participating organizations that provide outpatient, inpatient, and emergency services. When a patient receives care at a Connie participating facility, the patient's encounter is added to your Connie Alerts worklist and includes details about the patient's care during that encounter.

 

Organizations can customize Connie Alerts to receive vital alerts concerning critical patient populations. Connie Alerts allow care coordinators to efficiently manage their patient population and provide timely care.

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The Connie Alerts service is provided as part of the onboarding process for users of the Connie Portal. Please note that the worklist feature is accessible only through the Connie Portal.

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CONNIE ALERTS FEATURES

• No user limits.  

• Encounter alerts continuously stream in real-time, and available for 6 months or 150,000 encounters. 

• Advanced custom filter capabilities which include creating, saving, deleting, and specific searching filters. 

• Download Alert results up to 500 rows in spreadsheet format.  

• Manage and track patient follow-up status to work collaboratively with care coordinators or providers at your organization. 

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USER STORIES

Kim Williams | Care Coordinator   

Using Connie Alerts, I have a more comprehensive understanding of our patients’ inpatient and outpatient encounters across the healthcare landscape in Connecticut. With this information, we can provide more immediate follow up care—preventing readmissions. Using the status setting, I can coordinate with colleagues, so we are not following up on the same patients.

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Helen Lee | Mental Health Provider  

I am often not aware when my client has an emergency room encounter. Having this information can be particularly critical if my client is experiencing a mental health crisis. Through the Connie Alert, I am notified when they are admitted and can intervene within an ED visit when needed. My patients benefit greatly from having a known and trusted provider aware and involved when they are experiencing a crisis.

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Please contact your Account Manager for more information on additional services or email us at info@conniect.org! 

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